Support

Common questions

Answers to help you start your trading journey safely.

You can start trading on Deriv with as little as $5.

Deriv allows low entry barriers for Kenyan traders. You can fund your account using local payment methods like M-Pesa or bank transfers via authorized payment agents.

Funding requirements
Min Deposit: $5
Methods: M-Pesa, Bank
Fees: Zero deposit fees

Need more help?

Contact us for guidance on using our educational resources.

Office HoursMon-Fri: 9am – 5pm
Support Emailinfo@tradx.co.ke
Compliance & Disclaimers

Transparent Partner Guidelines

TRADX operates as an independent educational partner. We prioritize clarity, user safety, and regulatory compliance to ensure you trade with full awareness.

Compliance Status: ActiveVerified

Last policy review completed 24 hours ago.

Independent Partner
Contact Support
Independent
Transparency
Independent Partner Status
TRADX is an independent partner website. We are not owned, operated, or endorsed by Deriv. All trading occurs directly on the Deriv platform.
Verified Partner
POL-10
No Custody
Security Policy
No Fund Collection
We do not collect deposits, manage trading funds, or hold client assets. All financial transactions are handled exclusively by the Deriv platform.
Funds Secure
POL-20
Education Only
Compliance
No Financial Advice
Our content is for educational purposes only. We do not provide personal financial advice, investment strategies, or trading signals.
Neutral Stance
POL-30
Risk Aware
Risk Disclosure
No Profit Guarantees
Trading involves significant risk. We do not promise profits or guarantee results. Past performance does not indicate future market outcomes.
No Guarantees
POL-40
Privacy First
User Protection
Data Privacy Standards
We do not collect or store your trading passwords or private keys. Your account security remains your sole responsibility on the Deriv platform.
Data Safe
POL-50
High Risk
Regulatory
Trading Risk Warning
Trading derivatives carries high risk. Only trade with capital you can afford to lose. Ensure you understand the risks before engaging.
Trade Wisely
POL-60
Partner StatusIndependentNot owned or operated by Deriv
Fund HandlingnullWe never collect client deposits
Advice PolicyNeutralEducational content only
Risk LevelHighTrading involves capital loss risk
Independent Partner Portal
Risk Disclosure Required